Please allow 3-5 business days for order processing Monday - Friday. Orders placed on Friday - Sunday, and holidays will be processed starting the following business day.
Shipping prices are calculated at checkout. We are unable to modify shipping prices at this time.
All items are shipped using USPS.
We currently only offer domenstic shipping to the United States.
We do our best to ensure the timely delivery of all orders. Please bear in mind that we are only provided with an estimated delivery date from our carrier. On a rare occasion, these packages can arrive outside of the estimated timeframe.
Satsuma Swimwear does not offer returns or refunds of any kind.
Satsuma Swimwear does not offer returns or refunds of any kind. We are currently unable to offer refunds. Please read each size chart carefully before purchasing.
We accept exchanges ONLY for unworn items damaged in transit or in case the incorrect items or sizes were shipped. When trying on your swimwear, please try it on with clean and dry skin. Do not try on your suit after applying oils, bronzers, or moisturizer of any kind. Keep all tags attached and hygienic labels in tact until you know you will be keeping the item.
Please inspect all items carefully before purchasing them. Refer to our size guide and email us at firstname.lastname@example.org prior to purchasing if you have any questions. We want to help you select the perfect swimsuit!
HOW TO CARE FOR SATSUMA SWIMWEAR
We recommend hand washing your suit by itself with cold water and a gentle soap after each use. Do not dry clean garments. Do not soak. Lay your suit flat to dry in the shade.
Do not pack wet suits with other garments. Try not to keep your suit balled up for extended periods of time—especially if it's still wet.
Avoid contact with sunscreens, oils, bronzers and chlorine- this may cause the color to fade and damage the material. Avoid rough surfaces (rocks, stone, pebble, pool surfaces). We are not responsible for balling/ damaging of fabric when contact is made with rough surfaces.